Destination Sales Executive - Gaylord National

Company Name:
Gaylord Hotels
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us.
Gaylord National Resort & Convention Center
located at
201 Waterfront Street
Oxon Hill,MD, 20745
is currently hiring a
Destination Sales Executive - Gaylord National
Responsibilities include: Partners with the Sales Office to book group events within the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
Education and Experience
High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Large group sales experience.
Managing Sales Activities
Pulls through business and achieves revenue goals for all opportunities booking through the Sales Office
Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals.
Partners with the Sales Office to book group events within the group booking parameters.
Up-sells products and services, with the ability to bring the sale to closure
Engages in proactive selling of all of facilities (e.g., Spa, Golf, Restaurants) to all of leisure guests as well as group planners
Assists with selling, implementation and follow-through of group sales promotions.
Provides recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed.
Handles event planning aspects prior to the business turning over for business booked in advance (e.g.,> 3 years out).
Coordinates and plans all Familiarization Tours (FAM) t and in-market customer events.
Provides accurate, complete and effective turnover to Event Management
Represents sales department at staff meetings and stand up meetings and reports out on sales activity.
Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
Coordinates and executes all site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives)
Coordinates site visits and partners when appropriate for in-market sales managers (e.g., Account Executives and Senior Account Executives)
Partners with account/selling manager to develop creative aspects of site visit
Gathers all important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.).
Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting
To submit your application for this job, please go to:
To search all jobs or learn more about careers with Gaylord Hotels: www.marriott.com/careers
Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com.

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