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Director of Local Catering

Company Name:
Gaylord Hotels
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us.
Gaylord National Resort & Convention Center
located at
201 Waterfront Street, Oxon Hill,MD, 20745
is currently hiring a
Director of Local Catering.
Responsibilities include: Manages all aspects of the Catering department in accordance with company and brand standards. Manages the daily operations of the local catering function including local catering sales, event execution, and department administration. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business. Monitors and controls financial and administrative responsibilities including asset protection. Verifies the highest level of service by training and developing staff and executing the requirements of events based on standards. Verifies that all local catering events adhere to the established guidelines and regulatory standards.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 5 years' experience in catering management, food and beverage, sales and marketing, or related professional area.
Preferred
Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
CORE WORK ACTIVITIES
Leading Catering Teams
Demonstrates self-confidence, energy and enthusiasm.
Understands how to manage in a culturally diverse work environment.
Uses problem solving methodology for decision making and follow up.
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.
Managing Catering Operations
Manages the daily operations of the local catering function including local catering sales, event execution, and department administration.
Interacts with other catering employees, customers and guests, vendors and suppliers.
Demonstrates knowledge of all departments within the property.
Communicates group needs to various departments within the property.
Prompts handling of all inquiries within market and parameters.
Creates written and verbal presentations effectively.
Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
Meet with clients to plan their functions and highlight features of facility as well as available services.
Verifies that all local catering events adhere to the established guidelies and regulatory standards.
Schedules local Social Coordinators according to business needs.
Assists the Director of Catering Operations and Executive Chef - Conference Center with menu development and the development of banquet concepts.
Ensuring Exceptional Customer Service
Communicates all details of catering events to operating departments and customers.
Manages the quality process in areas of customer service and employee satisfaction.
Supporting and Coordinating with the Sales and Marketing Function
Qualifies business and tracks leads.
Solicits and books meetings, conferences and catered corporate and social events.
Finalizes and upsells catering arrangements for group/convention business.
Negotiates and markets to drive sales and create profits.
Conducting Human Resources Activities
Provides constructive coaching and counseling to employees.
Directs the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
To search all jobs or learn more about careers with Gaylord Hotels: www.marriott.com/careers
Gaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com.

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