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Quality Assurance Representative

The Quality Assurance Officer works directly to deliver sales document presentations for new and existing owner purchases. They provide customer support through the follow up process and site customer contact. The QAO also provides feedback to QA Manager from document closing and sales presentation observations to identify training opportunities and maintain rescission and compliance.
Responsibility:
1
Review and Complete legal and sales related documents with owners
60%
2
Communicate patterns, trends, training opportunities and compliance concerns to QA Manager
10%
3
Provide post-sale customer service for sales retention and compliance
10%
4
Work with sales team for product knowledge and compliance training
10%
5
Other site duties as assigned by QA Manager
10%
Qualifications



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