Assistant Store Manager - 04330 - National Harbor

Job Summary:The Assistant Store Manager will be responsible for supporting the Store Sales Manager to achieve all company goals and initiatives through driving sales, developing talent, and executing company initiatives. The Assistant Store Manager will represent the brand, operate in a professional manner, demonstrate exceptional customer service, and drive a consistent message to all team members.
Key Accountabilities:
Support the management team in fueling the growth of the business through developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
Participate in the interviewing process and recommend candidates using core competencies
Foster a positive work environment and provide direct, objective feedback in a timely manner using competency based language to maximize performance
Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
Represent the company in a professional and positive manner
Train associates and monitor compliance to all company standard operating procedures (SOPs)
Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program
Manage company standards of merchandise presentation, signage, and display
Guarantee company assets by ensuring adherence to all Loss Prevention procedures
Education and Experience:
High school diploma or equivalent; Bachelor's degree preferred
1-3 years of supervisory experience, specialty retail preferred
Skills and Behaviors:
Excellent customer engagement
Must be an effective communicator
Must be able to plan and execute strategies
Must be adaptable and flexible to changing priorities
Excellent time management, planning, and organization skills
Must be fiscally responsible
Proficient in Microsoft applications
Ability to adapt to and learn internal applications
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

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