Vice President VLT (Slots) Operations

The Vice President Video Lottery Terminals (VLT) Operations main responsibility is to drive employee and guest engagement, to deliver superior guest service, to identify ways to continually improve, and to recommend and execute upon the strategic initiatives developed by Corporate Slot Strategy.  This role partners with the Direct Marketing Center of Excellence to identify and develop direct marketing campaigns for MGM Northfield Park.  This position also serves as a member of the MGM Northfield Park's Executive Committee to establish the short and long term vision and goals for the resort. The Vice President VLT ensures all activities performed within the reporting departments are in accordance with the company's strategic business objectives, budget guidelines, mission statement, and service standards. All duties are to be performed in accordance with federal, state, local laws, regulations and ordinances, as well as departmental and MGM Northfield Park policies, practices, and procedures. Ensures that all activities and practices adhere to the policies, philosophies and regulations of the Ohio Lottery Commission. Leads and recommends strategic initiatives and tactics for the VLT Operations division that drives the properties strategic plan. Collaborates with Corporate Slot Strategy for proposed improvements to floor layout, equipment or procedures based upon observations and documented facts and reports and ensures the moving of gaming equipment is in accordance with gaming board regulations. Partners with Corporate Slot Strategy for the acquisition of all stock, supplies, materials, components, and gaming equipment. Partners with Corporate Slot Strategy to review, approve or deny recommendations for changes to the VLT Department technical and operational policies and procedures. Collaborates with the Property Marketing as well as Regional Casino Marketing to develop and implement programs appropriate to the player demographic. Oversees the VLT Operations and Technical teams to include efficient staffing, team member development and training, performance management and policy enforcement. Directs Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes that encompasses the company's diversity commitment; adherence to the company's status quo third part representation philosophy; compliance with the company's policies, legal requirements and collective bargaining agreements. Manages the VLT operations to ensure performance, appropriate machine mix, game configuration, and suitable game placement and layout. Ensures the timely and accurate repair of all VLT machines on the casino floor. Maintains effective communications within VLT Operations and with all other departments to maximize effectiveness and enhance guest service. Ensures optimum performance of the department by recommending continuous improvement recommendations and implementing techniques to improve productivity, increase effectiveness and decrease costs. Perform other job-related duties as requested Required: Bachelor Degree in Business or related field Ten (10) years or more of progressive leadership experience in a large Slot Operation department Effectively communicate in English, both oral and written forms Preferred: Previous experience working in a similar resort setting 114897
Salary Range: NA
Minimum Qualification
11 - 15 years

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